Cancellation Policy

Your appointments and well-being are very important to me. I understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, I respectfully request at least 24-hour notice.

Our Policy:

Any cancellation or reschedule made less than 24-hour will result in a cancellation fee. The amount of the fee will be equal to 25% of the reserved services or $25, whichever is more.

If you are more than 10 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.

Cancellation fees are to be paid before you are allowed to schedule again. If applicable, cancellation fees will be charged to your card on file. Additionally, cancellations will be added to your client file. After 3 incidents, Pure Esthetics LLC reserves the right to deny any further appointment requests. 

In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.

Prices and services are subject to change without notice, however, Pure Esthetics LLC will do their best to notify and update clients on any changes. If you are ever unsure about a price, feel free to contact me with your inquiry. Gratuities are not included in the service price nor mandatory but are appreciated! Treatment times are approximate.

I accept Cash, Debit, Visa, and MasterCard.

Gratuities are not included in the price of my services and are completely at your discretion and always appreciated! In the salon and spa industry, they range from 15% to 20%.

Treatments are non-refundable but if you are unsatisfied with the treatment you received, please contact me right away and I am happy to look into the concerns you have immediately. All home care products are sold brand new, unused and are non-refundable, however, if there is a problem with the product, inform me and I would be happy to send it back to the company's manufacturer for review.

Please arrive 10 minutes before your appointment to check-in, sign waivers if needed, and update any new information.

Please attempt to contact me as soon as possible if you are running late. Late arrival results in shorter treatment time which I cannot adjust the pricing for. After 10 minutes your appointment will be canceled and considered a “no show”. Cancelation fees apply.

Information about your health is collected to ensure your visit treatment is handled with safety. You may have contraindications for certain treatments or materials that I need to be aware of to keep you safe and healthy. The information is also used to customize your treatments. If you have any new updates to health information, please let me know right away.

I recognize that both me, the esthetician, and clients are vulnerable to illnesses and infections. This is why Pure Esthetics LLC asked you to cancel appointments ahead of time if you are not feeling well. If you have any of the following contagious illnesses, please cancel your services:

Diarrhea, Vomiting, Fever, Chicken Pox, Shingles, Measles, Mumps, Meningitis, Hepatitis A, Conjunctivitis, Cold Sores, Rubella, Head Lice, Impetigo, Influenza, Meningococcal Disease, Polio, Ringworm of the body, feet or scalp, Hand, Foot and Mouth Disease, Scabies, Sore Throat, Thrush, Whooping Cough, a Common Cold or COVID-19.

The sanitation and sterilization of the treatment room and equipment is important to Pure Esthetics LLC. I use hospital grade sterilants and virucides to clean and disinfect my station and equipment used. If an item cannot be sanitized, it is thrown away.

Clients between the ages of 12-18 must have written permission from a parent or guardian for any treatment to be performed. Clients under the age of 15 must have a parent or guardian present with them at all times.

Please read this disclaimer carefully before using this website or agreeing to receive services with Pure Esthetics LLC. All opinions and claims on this website are my own based on my own research and knowledge.

Any opinions and claims made should not be construed as medical advice. No information provided by me should be construed as a claim or representation that my services are intended for any use in the diagnosis, cure, mitigation, treatment, or prevention of any conditions of a medical nature.

I do not accept any responsibility for the accuracy of any information or the consequence arising from using my website or services and before any treatment is given, you should ensure that you have taken qualified medical advice if needed.

If you think you are suffering from a medical condition see your doctor, do not self diagnose. It is important that you take this into consideration before booking an appointment.

At no time before, during, or after any treatments by Pure Esthetics LLC will I make any medical diagnosis upon you. I will not be held responsible for any injury, loss, and or damage to any person or property as a result of any treatment, negligence, or otherwise. No claims or endorsements are made for any treatments that are available by Pure Esthetics LLC.

You are fully responsible for your own health throughout any treatment and any continuation of receiving treatments, therefore it is your responsibility to ensure that you are medically fit to undergo any and all treatments. You are hereby advised to seek advice from your doctor before undergoing any treatment with Pure Esthetics LLC.

Pure Esthetic LLC reserves the right to refuse service to anyone for inappropriate behavior, asking to work outside of my scope of practice, illness listed as contraindications for services, or as deemed necessary. The client also has the right to stop the treatment at any time. Pure Esthetics LLC assumes no responsibility for any disclosed or undisclosed illness or personal injury.

By calling or scheduling your appointment online, you are indicating that you understand and accept these terms and conditions stated in the Pure Esthetics LLC policies.

There are times where you may be asked to remove personal items such as jewelry for some treatments. Pure Esthetics LLC is not responsible for any lost or damaged personal items.